Jeff Chamberlin

Jeff Chamberlin has more than 20 years of HOA management experience. He holds the California Certified Community Association Manager (CCAM) designation and his national Association Management Specialist (AMS) designation. Jeff holds two Master's Degrees: an MBA, and a Master's in Strategic Foresight. Jeff has managed luxury resorts and hotels in the Reno/Tahoe area for 18 years. Jeff has two daughters.

Robin Marquez

Robin is certified as a CCAM with over five years of experience. She had the pleasure of being raised in Tahoe City and is deeply passionate about the area. When she's not working, you can find her on the slopes in the winter or at the beach or hiking in the summer. Robin loves photography and being a mom.

Hillary Humphreys

Hillary's background is strongly rooted in finance, cash management, and government regulations. She is certified as a Community Association Manager. Hillary and her husband Randy raised two great children, who have moved on to pursue adventures of their own. She has served on numerous boards in the area, such as the Sierra Nevada Children's Museum and the Excellence in Education Board of Directors. She is currently the President of the Board of the Lake Tahoe Music Festival.
When not in the office, Hillary can be found with her husband, hiking, kayaking, teaching others about medicinal and edible plants of the Sierra and doting on her new puppy, Penny.

Heather Keister

Heather hails originally from Sarasota, FL. She moved to CA in 2008 after living abroad in England & Poland for college. Heather lived in the LA area for 5 years, working in various retail stores and decided she needed a change. She wanted to further her career in hospitality and customer services and move away from the busy city life. Heather worked at the Ritz-Carlton, Lake Tahoe with their Ownership Services team before making the change to Granite Peak.

Heather has lived in the Reno/Tahoe area since, 2016. In the spring/summer/fall season, she enjoys hiking, biking, kayaking, photographer, painting, traveling, and relaxing by the beach. And in the winter season she enjoys visiting the local museums, tours, vineyards and hibernating with a class of wine by the fire.

Deedra Pfaff

Deedra's professional background is in property management, real estate, and hospitality.After going through multiple acquisitions in her last position she has made the transition to Granite Peak. Loving her community, Deedra volunteers in local events often. She enjoys everything Tahoe has to offer and spends most of her free time outdoors with her daughter.

Amy Blankenship

Amy has been in the Tahoe/Truckee area since 1996, where she has worked as a loan processor for O'Dette Mortgage Group, Property Manager at The Village at Squaw Valley, and Realtor for Truckee River Homes. She joined Granite Peak Management in May, 2023 and is excited to be back in the industry. When not at the office, Amy spends her time with her 3 children and enjoys mountain biking, skiing, and taking her pup Reeses on hikes.

Mike Livak

Mike has lived in the Reno/Tahoe area for more than 50 years. Mike has an MBA and graduated in the top 5% of his class from UC Davis for School of Management. He progressed up the ladder at Squaw Valley, beginning with becoming a level III ski instructor, to general manager, and finally to the position of Executive VP of Squaw Valley Resort. He has also managed large ski resorts, hotels, restaurants, and a commercial water company. He and his wife of 22 years live in Truckee and have 2 children currently attending university.

Amanda Moore

Amanda is a CCAM certified manager with nearly 8 years of HOA experience, and MBA in Project Management, and a BS in Business Management. After many years in the SoCal area, she made the leap to the beautiful Tahoe region, transitioning from large-scale management to portfolio management. In her free time, Amanda enjoys cooking, barbecuing, and hanging out with her pups, Peach, and Liberty.

Rachel Lyons

Rachel is currently our Director of Business Development. Rachel has worked for GPM for over 15 years and lived in North Lake Tahoe for over 30 years. Rachel is certified as a CCAM and holds a California Real Estate license. Rachel enjoys hiking and snowshoeing with her husband and 3 dogs.

Tonya Bates

With nearly two decades of experience in community management, Tonya brings a wealth of knowledge and expertise to the team. She has held a variety of roles throughout her career, from managing her own boutique company in Reno to serving as Director of Community Management.

 

Tonya's commitment to her profession is evident in her impressive list of credentials. She holds the CMCA, AMS, and PCAM designations and is working on earning her CACM designation. She has also dedicated her time to the industry by volunteering for the CAI Nevada Chapter as a board president and serving on the Legislative Action Committee.

 

As a passionate educator, Tonya is a certified instructor for the Nevada Real Estate Division and a part-time faculty member at UNLV. She's even written her own Continuing Education classes for CAI.

 

When she's not working, Tonya loves hiking, traveling, and going to music festivals with her three children and granddaughter. Tonya is excited to bring her passion and expertise to the Northstar Village Association and looks forward to working with you all.

Jordan Bennett

Jordan recently transitioned into a career in property management after 11 years in finance and four years in hospitality. Her academic background is in environmental biology. She lives locally with her son, and in their free time, they enjoy family adventures with their pets and spending time in nature.

Steven McCormick

Steven was lured to the mountains from San Francisco by the peace, beauty, and snowboarding of the Tahoe/Truckee area in 2016 and never looked back. Working at local places like Sugar Bowl, Coffeebar, and Tahoe Luxury Properties cemented his love for the area. He joined Granite Peak Management in October 2025, excited to use his people and management skills to oversee the numerous local HOAs. In his free time, you can find Steven and his dog, Scooter, exploring the back roads and trails of Tahoe and Nevada with his camera in hand.

Ben Thurman

Turning properties into peace of mind—one home at a time.
Moved from Redding to Tahoe in 2023, shifting from restaurant project management to supporting realtors and property managers. Passionate about helping homeowners care for their investments. Off the clock, I'm all about motorcycles, hiking, lake days, and exploring new places one adventure at a time.